Reach out to the USCIS Contact Center to ask if your permanent resident card was returned to USCIS.Check your USCIS online account or Case Status Online for an update on the delivery of your card.Track the delivery through the US Postal Service.Find out if your Green Card was returned to USCIS.Here is how you can find out if you need to submit a fee: To help prevent a delay in receiving your card, you must choose the correct reason you are filing form I-90 and include a fee where needed. If you did not receive your Permanent Resident Card (also known as Green Card) in the mail, please follow the instructions to file Form I-90, Application to Replace Permanent Resident Card, to request a replacement card. If Your Permanent Resident Card Was Not Received or Returned to USCIS In some instances, USCIS may be able to attempt a second delivery or reissue you the card or travel document (if it has already been destroyed). You should contact the USCIS Contact Center if you believe this circumstance applies to you. In some cases, the secure identity document (or card) may have been returned to USCIS. If you do not know your receipt number, contact the USCIS Contact Center for further assistance. ![]() If you did not receive your approval notice and believe it may have been lost in the mail, you may submit a case inquiry as explained above if you know your receipt number.
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